Effective Date: 15 October 2024

At Growcado ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data provided to us by visitors to our website (www.growcado.io) in accordance with the General Data Protection Regulation (GDPR). It applies to information collected from individuals visiting our homepage or submitting inquiries.

By using our website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for processing your personal data is:

Growcado

Email: info@growcado.io

Website: www.growcado.io

2. Information We Collect

We may collect and process the following personal data:

• Name
• Email address
• Company name
• Job title
• Description (free text field)

We collect this data when you fill out a contact form, request more information, or otherwise engage with our website. The information is only collected if you voluntarily provide it to us.

3. How We Use Your Data

We use the personal data you provide to us for the following purposes:

• To respond to inquiries or requests made through our contact forms.
• To provide you with information about our products and services, including our headless CMS platform, customer segmentation, and personalization solutions.
• To improve our website, services, and customer experience.
• To comply with legal obligations and exercise legal rights when necessary.

Your personal data will not be used for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: By submitting your personal information on our website, you give us explicit consent to process it for the purposes described above.
• Legitimate Interests: We may process your personal data to further our legitimate business interests, such as improving our platform and responding to inquiries, while ensuring that your rights and interests are safeguarded.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to have your personal data deleted, you may contact us at info@growcado.io, and we will promptly comply unless we are required by law to retain it.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. However, we may share your personal data with trusted service providers (i.e. Hubspot, Google Analytics) who help us operate our website, such as IT hosting providers, customer support services, and legal advisors.

If your personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in compliance with GDPR, including the use of Standard Contractual Clauses (SCCs) or other appropriate legal mechanisms.

7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): You can ask us to delete your personal data, subject to certain conditions.
• Restriction: You can request the restriction of processing of your personal data.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection: You can object to the processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at info@growcado.io. We will respond to your request within one month as required by GDPR.

8. Data Security

We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. Despite these efforts, no online data transmission is entirely secure, so we cannot guarantee absolute security.

9. Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. For detailed information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy below:

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.

If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Growcado

Email: info@growcado.io

Website: www.growcado.io